I haven't had these boots
"I haven't had these boots very long, they are beautiful and I'm working on breaking them in a little at a time. I specifically bought these because I didn't want synthetic material. I found it annoying that to get a "free refund" if needed that I would have to pay $7.00 for it. That is not free. Needless to say I didn't pay it. I will search elsewhere next time I'm in need of shoes, for a place that doesn't charge you for "free refunds"."