About Us
Hi again
If you shopped Zulily before, you probably noticed we went quiet for a while. Here's what happened and what you can count on from us.
Where we've been
Zulily started in Seattle in 2009 with a simple idea: something new every day, picked for moms and the families they shop for. The original company closed at the end of 2023, and new owners brought the brand back.
We rebuilt zulily.com from scratch and reopened in summer 2025. Same name, same daily events you remember, a new team behind them.
How shipping works
Some things ship from our own warehouse. Many more ship straight from the brands and partners we work with, which is how we can offer so much at these prices.
- Every product page shows when your order should arrive and where it ships from, based on how quickly recent orders were delivered.
- Most orders arrive in 3 to 10 business days. Items that take longer say so right on the product page.
- Orders with items from more than one place can arrive in more than one box. You'll get tracking for each one.
Details are on our shipping policy.
Real brands, guaranteed
Everything we sell is authentic and new unless we clearly say otherwise. We buy from brands directly or from suppliers they authorize. Read more in our Authenticity Guarantee.
What shoppers say
Shoppers have left more than 33,000 reviews on products they bought here, with an average of 4.5 out of 5 stars. Read them on our reviews page.
Easy returns
You have 60 days from delivery to send something back, with no restocking fees. Here's how returns work.
Talk to a real person
Email support@zulily.com or call (218) 414-9393, Monday through Friday, 9am to 5pm Central.
Thanks for being here
Millions of families trusted Zulily to bring them something new every day. We're working to earn that again, one order at a time. Whether you're back or brand new, welcome.